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FAQs

ANSWERS TO OUR MOST COMMONLY ASKED QUESTIONS

Horlick manufactures motor generator sets and custom electrical control enclosures.

Horlick motor generator sets are used for both frequency conversion and line-isolation. Our products deliver a clean source of electrical power that is utilized in the defense, manufacturing and technology industries. The custom industrial control panels that we manufacture are primarily used for motor and process control applications. Our specialties include the fabrication of relay-based and PLC-based control panels and motor control centers. We are UL508A and 698A listed.

Horlick has been in business for over 85 years.

Yes, we do offer a warranty. For complete information on our warranty, please refer to our Terms & Conditions.

You can fill out a request for quotation form on our website, or you can call 781-963-0090 and ask to speak with a member of our technical support team.

We manufacture a wide range of products that vary in their functionality and complexity. All of our products are built to order. We can typically manufacture a standard system in 6-8 weeks, but with the current supply chain challenges our lead times may be extended.   For larger more specialized products, our lead-time may be as long as 14-16 weeks. When we quote a project we will give you a best estimate delivery time based on order acceptance.

A motor generator set is an electro-mechanical device used to convert electric power. It is designed to take the voltage and frequency of an incoming power source and convert it to an output power source with a different voltage and frequency. Alternatively, it can simply be used to stabilize an electric power source and provide complete line isolation.

As the name implies, a motor generator set utilizes an electric motor as the prime mover to drive a generator. The motor and generator can be mounted on a common shaft or they can be mechanically connected through a coupling, belt drive system or reduction gear. In all cases, the motor requires a source of three-phase power and it runs on electrical input current while it drives the generator to produce the required single-phase or three-phase electrical output power.

Motor generator sets are extremely durable and reliable and they can be expected to run continuously without incident for years. If one of our motor generator sets operates improperly, we can typically diagnose the problem through a phone conversation with the end-user. We can typically fix most problems by sending the required part necessary for the repair straight from our stock. If a more serious problem is diagnosed, then we will work with a local repair facility in your area to provide a higher level of support if it is required.

No we are equipment suppliers and we do not install our equipment on jobsites.

A site startup is not typically required. Horlick fully tests all of its equipment before it is shipped. If the install is completed properly, then the end-user should be able to start the equipment on their own. If a site startup is requested, then we will gladly perform one upon request.

Yes, we have a fleet of rental motor generator sets.

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